All systems are operational.
Last updated 2026-02-26 14:26:37
Last updated 2026-02-26 14:26:45
Last updated 2026-02-26 14:26:58
Services are currently being resumed and services should begin to stabilise. We apologise sincerely for the disruption and will provide further updates once everything is stable.
Critical Datacentre Outage
Response Breakdown
| Time (GMT) | Status Update |
|---|---|
| 02:16 AM | Incident Created: Major outage reported affecting a large proportion of infrastructure. |
| 11:19 AM | Post-Mortem Promised: Upstream provider committed to providing a full post-mortem within 72 hours. |
| 1:17 PM | Recovery Begins: First update that services are being resumed and stabilisation is starting. |
| 2:25 PM | Current State: Many services are operational, but the "Datacentre Outage" remains active as the final nodes are brought back online. |
Critical Datacentre Outage
Recovery In Progress
RS Incident ID: MIR-20260226-01
Upstream Incident ID: INC-X3GG7B
RS Severity: Critical
Upstream Severity: Major
Status: Recovery in Progress
We are pleased to report that following the earlier datacenter outage, services are currently being resumed and are beginning to stabilise.
While you may see your websites, mail, and control panels coming back online, please be aware that "DNS propagation" and server resource balancing may cause some intermittent connectivity or slowness over the next hour as the infrastructure fully recovers.
Critical Datacentre Outage
We're seeing reports of some sites coming back online. We've had no resolution from the upstream data centre provider. Stability may be intermittent.
Critical Datacentre Outage
This incident is a widespread datacentre outage at an upstream London datacentre. The outage began at approximately 02:16am and is affecting all services.
We are exploring continuity options with suppliers and will attempt to reach out to service users by email from emergencynotifications@rsnetwork.co.uk (please note, this is an emergency contingency email address).
In the meantime, we ask service users to:
Critical Datacentre Outage
We are currently aware of an upstream network issue affecting some of our services in the UK. Our data center partner is investigating a hardware disruption, and as a result, all of our websites, web applications and email services are be temporarily unavailable.
We are monitoring the situation closely and will provide an update as soon as the connection is restored. We apologise for the inconvenience and appreciate your patience.